Refund policy
Last updated: September 1, 2026
Thank you for shopping at Tech Commons. We appreciate your business and are committed to providing quality products and excellent customer service. Please review our return policy before making a purchase.
Tech Commons Return Policy
Return Eligibility
- The return is requested within 30 days of the original purchase date.
- The product is unopened and remains in its original factory-sealed packaging.
- The product is in new, resalable condition.
- The original sales receipt or other proof of purchase is provided.
Non-Returnable Items
- Products that have been opened, unsealed, used, installed, or altered in any way.
- Products damaged as a result of customer handling or misuse.
- Products returned without their original packaging.
- Software, licenses, digital downloads, activation keys, or other digital products that have been delivered or activated.
- Custom-ordered, special-order, or personalized items. These items are final sale and cannot be returned or exchanged.
- Any item returned more than 30 days after the original purchase date.
Refunds
Once a return is approved, a refund will be issued to the original method of payment. If the original payment method is unavailable, store credit may be issued at management's discretion.
Defective or Incorrect Items
If you receive a defective product or an incorrect item, please contact us as soon as possible. We will work with you to find an appropriate resolution in accordance with manufacturer warranty policies and applicable laws.
Our Right to Refuse Returns
Tech Commons reserves the right to inspect all returned merchandise and to refuse any return that does not meet the requirements of this policy.
Contact Us
Phone: 845-575-3556
Email: computerstore@marist.edu
Summary
All sales are final unless the item is returned within 30 days of purchase, unopened, in its original
sealed packaging, and accompanied by proof of purchase.